FAQ
How to use our products?
Stay Cool: Store in a dry place away from direct sunlight
Room Temp Only: Use on chilled or room-temperature dough only. Keep away from heat to avoid melting or deforming
Avoid Pressure: Store flat in a sturdy container to prevent crushing or warping
Cleaning guide
Hand Wash Only: Use cold water and mild soap
Deep clean: Gently scrub ridges with a soft toothbrush to remove leftover dough. Do not soak
Dry Promptly: Pat dry immediately with a towel; avoid air-drying
Avoid Heat: Do not put in the dishwashers, in the oven or hot water
Material & Safety
We use high-quality PLA, a non-toxic bio-plastic made from renewable resources. While our material is food-grade and complies with EU standards, please remember that 3D-printed items should be hand-washed to keep them clean and safe for repeated use.
Where do we ship?
We ship our hand-crafted physical tools to our neighbors across Europe. Not in Europe? No problem! You can still join the adventure—our digital STL library is open worldwide. Level up your collection instantly with our downloadable 3D files, available everywhere!
Shipping fee for Europe
8Shipping from Switzerland to Europe
We ship all our physical treasures from our studio in Switzerland. To keep things simple, we offer a Flat Rate Shipping fee for all European destinations.
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Flat Rate: 18 CHF
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Free Shipping: We offer Free Shipping on all orders over 80CHF!
Note on Customs: Since we are shipping from Switzerland, please be aware that orders may be subject to local import duties or VAT once they reach your country. These are handled by the carrier and are the responsibility of the buyer.
Shipping fee for Switzerland
Title: Shipping within Switzerland
Since we are based in Switzerland, our local customers enjoy faster and more affordable shipping!
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Flat Rate: 9 CHF
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Delivery Time: Usually 2 to 3 business days via Swiss Post.
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Free Shipping: We offer Free Shipping on all Swiss orders over 60CHF
Contact Us
Have a question about our designs? Need help with your 3D files, or just want to say hello? We’d love to hear from you! Drop us a message below, and we’ll get back to you as soon as possible.